Help Documents and User Guides

This knowledgebase contains articles and guides to help you get the most out of your Doceri software. If you can't find the answers you are looking for in the articles below, please submit a support request and we will be glad to help you.

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Deregistering your license key

Your Doceri Desktop license is valid for installation on a single computer. If you would like to transfer your license to a different computer, you must first deregister it. If you no longer have access to the computer you wish to deregister, log into your account at doceri.com and click on My Account (upper right). You will see your license key and machine on which it is registered. Click the "deregister" link to free up your license key to be re-registererd. If you need additional help, submit a support ticket.

1. Go to the "settings..." menu under the Doceri menu icon and select the "License" tab.
2. Click the "deregister" button and enter the email address that was used to register. If you receive an error message while attempting to deregister, please double-check that you entered the correct email address. If the problem persists, please submit a support ticket.

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