Help Documents and User Guides

This knowledgebase contains articles and guides to help you get the most out of your Doceri software. If you can't find the answers you are looking for in the articles below, please submit a support request and we will be glad to help you.

Print this article

Where can I find my Doceri Desktop license key?

Every Doceri user automatically has an account set up at doceri.com where you can edit your account details, including changing your email address, which is also your username.

To find your license key(s), log into doceri.com by clicking the My Account link in the upper right corner of the page. If you don't know your password, click on the Forgot Password? link to reset it. After logging in, click My Account to view your account page, which will list all of your Doceri Desktop license keys and the display name of every computer on which each is registered, as well as the number of seats available on a multi-seat license key. Click on Order History in the left rail to view your past orders.

You can use the Deregister link next to any computer name to clear the registration of any seat if you no longer have the registered computer and did not deregister beforehand; you will get an error message if you try to register using the same license key a second time without first deregistering. Please submit a support ticket here (including your license key code and machine name) if you would like us to deregister it for you.

Updated:2022-07-20

Article details
Article ID: 42
Category: Knowledgebase
Date added: 2013-08-20 16:37:04
Views: 7499

«Go back

This Site Uses Cookies

This site uses cookies to personalize content and analyze our traffic. You consent to our cookies if you continue to use our website.